Chief Digital Officer
I am very lucky to look after our wonderful digital bank (the largest in 🇬🇧) for all things service & customer experience. I also run the investment portfolio for consumer servicing driving end to end change across 250+ customer journeys. More recently I’ve taken responsibility for Open Banking and Digital Business Banking.
Current Role
- Company Name: The AA
- Job Title: Chief Digital Officer
- Start Date: May 2022
- Company Industry: Automotive
- Location: London, England, United Kingdom
Previous Company:
- Company Name: Lloyds Banking Group
- Job Title: Digital Service & Transformation Director, Retail Banking
- Start Date:
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