AI taken offline after delivery company chatbot “hack”
UK courier service, DPD, has deactivated the artificial intelligence (AI) feature in its web-based chat systems after a disgruntled individual manipulated the technology into crafting a poem dedicated to the company’s poor customer service.
AI uncertainty a key concern for enterprise leaders
Anxiety is growing among business chiefs over organisational resilience amid increased use of artificial intelligence (AI), a new study suggests.
Microsoft to enable cloud users to store personal data in EU
In a bid to address concerns over privacy, Microsoft has announced that all cloud customers will have the capacity to hold and process personal data within the EU.
“Breach of trust” lands HelloFresh with data regulator fine
In the UK, meal kit delivery company HelloFresh is facing a £140,000 fine from the Information Commissioner’s Office (ICO) for sending millions of unsolicited emails and texts to customers.
Judge rules in favour of Estee Lauder in facial recognition class action
US cosmetics giant, Estee Lauder and a number of its popular beauty labels, have successfully evaded a proposed class action alleging a severe breach of data privacy law.
Where do businesses stand on data privacy and AI?
AI (artificial intelligence) is emerging as the pivotal technology of this decade, with the past year characterised by a surge in the use, implementation and integration of AI by public and private sectors.
OpenAI and Microsoft face fresh legal challenges over AI use
Microsoft and OpenAI are being dragged through the courts in the US by two nonfiction writers.
Three A.I Trends Shaping Cybersecurity in 2024
We’re amid a surge in the use of generative AI, and this momentum is only set to build as we move into 2024.