Implementing an Effective Operating Model to Ensure Organisational Alignment to Continuously Improve IAM Services

Individual projects often lack centralised leadership and provide only temporary solutions to the issue at hand. While a one-off initiative may temporarily close a pointed gap for a specific business area, it may not always align with the enterprise IAM program vision. 

This session show how a successful Operating Model covers the following core aspects:

• Treating IAM as an ongoing internal service to the organisation by setting up an IAM operating model, along with a dedicated internal services team, to establish IAM as an ongoing service in order to manage demand from the business and IT, prioritize initiatives, and gauge IAM progress and maturity
• Formalising enterprise goals and control objectives
• Establishing procedures, policies and control gates to drive governance
• Formalising an enterprise service model
• Standardising reporting of enterprise IAM management metrics

David Terrar, Director and Founder, Cloud Industry Forum

Richard Brown, Head of IT Infrastructure (UK), ABN Amro Clearing

Oliver Carr, Cyber Security Evangelist, Strategist, and Leader

Moderator - David Clarke, CISO, Scarlet Fraser Consulting