The personal data of approximately 80,000 MyRepublic mobile subscribers has been accessed due to a data breach.
In a statement, the Singaporean communications services provider said that the breach occurred on August 29 via a third-party storage platform used to store customer data.
Subsequently, the unauthorized access is said to have reportedly affected 79,388 mobile subscribers located in Singapore. The data contained personal information, including scanned copies of NRICs, names, mobile numbers and proof of residential address documents. The company stated that there is no reason to believe sensitive data was breached.
The service provider has since been secured and contained.
Whilst the unauthorised access has had no operational impact on MyRepublic’s services, the company has still informed the Infocomm Media Development Authority and the Personal Data Protection Commission of the incident.
MyRepublic has also activated its cyber incident response team, which includes a team of external expert advisors such as KPMG in Singapore, to work closely with MyRepublic’s internal IT and Network teams to resolve the incident.
“The privacy and security of our customers are extremely important to us at MyRepublic. Like you, we are disappointed with what has happened, and I would like to personally apologise for any inconvenience caused,” said Malcolm Rodrigues, CEO, MyRepublic. “My team and I have worked closely with the relevant authorities and expert advisors to secure and contain the incident, and we will continue to support our affected customers every step of the way to help them navigate this issue.”