Chief Information Officer

Exceptional leader with a breadth of experience in strategic, transformational, operational and change roles in sizeable organisations in Retail, Public Sector, Financial Services and Telecommunications. Non Executive and Executive experience, including regulated roles within the Senior Manager Regime covering Payment Services, Customer Service, Information Technology and Business Continuity Planning. Developed Customer Propositions, led Customer Service Operations, Technology, Architecture and Security functions. Established and executed Technology Strategies, Operational Strategies, Enterprise Risk Management Frameworks, Efficiency Programmes and Business Management operating models. Strong focus on Business Outcomes, Customer Experience and People with a track record of developing high performing teams and individuals.

Current Role

  • Company Name: Royal Mail
  • Job Title: Chief Information Officer
  • Start Date: March 2022
  • Company Industry: Logistics & Supply Chain
  • Location: United Kingdom

At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK’s leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.


Other Active Role:

  • Company Name: NHS Busines Services Authority
  • Job Title: Non Executive Director
  • Start Date: June 2016

Previous Company:

  • Company Name: O2
  • Job Title: Chief Information Officer
  • Start Date: March 2019