Head of Safety, BBC
Zoe Hayes BA MBA CMgr FCMI FIIRSM
A highly qualified strategic leader in safety, shaping governance frameworks and driving organisational performance across complex, high-profile environments. She has completed an MBA at Cranfield, is a Chartered Fellow of the CMI, holds an ISO 45001 Lead Auditor certification, and a BA French from UCL. Her credentials span NEBOSH Diploma, Lean Six Sigma Green Belt, advanced training in leadership and change from the LSE, and Fellow of the International Institute of Risk and Safety Management.
As Head of Safety at the BBC, she combines deep technical expertise with strategic oversight and change programs.
Beyond the corporate sphere, she is a World Rowing umpire, bringing the same discipline, fairness, and attention to detail to international sport as she does to her professional work. Her Board-level Non-Executive Director roles with Commonwealth Games Wales and Welsh Rowing further reflect her leadership in governance and performance environments.
Disciplined, creative, and results-driven, she brings a rigorous approach to strategic improvement and change, cultural transformation, and business performance, backed by a career built on continuous improvement and professional integrity.

My Sessions
Confidence to Act: Getting Risk Insight Ready for the Moment It Matters
#RISK Stage | Tuesday, 10th November 2026, 10:30am - 11:10am

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